1. Introduction

At Netvisite HD / HD Media, we are committed to protecting the privacy and security of your personal data. This privacy policy describes how we collect, use, store and protect your information when you use the HD Media website.

Data Protection Officer: Maurice Chernet Bataille

2. Data collected

When you visit the HD Media website, we collect different categories of personal data depending on how you interact with our site:

• Contact forms: if you fill in our contact form, we collect your name and email address.
• Audience cookies: we use cookies to measure our site audience. This data is anonymous and does not allow us to identify you directly.
• Essential cookies: certain cookies are essential to the proper functioning of our site (loading, security).

If you simply browse a page without interacting further, no personal data is collected.

3. Use of data

We use your personal data for the following purposes:

• Contact requests: to process and respond to your requests via the contact form.
• Commercial prospecting: to send you commercial communications if you have given your consent.
• Site analytics: to study how the site is used in order to improve its quality and the user experience.
• Site operation: to ensure the proper functioning and security of our site.

We do not share, sell or disclose your personal data to third parties. Our sub-processors (OVH, Scaleway, Sendinblue) may access your data strictly within the scope of their assignments.

4. Your rights and how to exercise them

In accordance with Articles 15 to 22 of the GDPR, you have the following rights regarding the data we hold about you:

• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure (Article 17)
• Right to restriction of processing (Article 18)
• Right to notification of rectifications, erasures and restrictions (Article 19)
• Right to data portability (Article 20)
• Right to object (Article 21)
• Right not to be subject to profiling (Article 22)

To exercise these rights, please contact us by email at contact@hdmedia.fr. Proof of identity may be requested. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

5. Data security

The security of your data is a priority. We have put in place appropriate technical and organisational measures to protect your data against loss, unauthorised access, disclosure, alteration or destruction. We use encryption to ensure the security of your data.

6. Changes to this policy

We reserve the right to amend this privacy policy at any time. Any changes will be published on this page. We recommend you consult it regularly.

7. Transfer of personal data outside the European Union

We are committed to storing and processing your personal data exclusively within the European Union. No transfer of your data outside the EU is carried out.

Certain sub-processors may be located outside the European Union but are bound by specific contractual clauses committing them to uphold the security and confidentiality of personal data in accordance with the GDPR.

8. Use of cookies

When you browse our site, cookies may be placed on your device. A cookie is a small file that recognises your device on your next visits.

Cookies used:

• Matomo — site audience measurement (duration: 13 months)
• HD Media — user preferences and cookie choices (duration: 13 months)
• Google — advertising, analytics and preferences (duration: 13 months)
• Facebook — advertising, tracking and security (duration: 13 months)
• YouTube — advertising, preferences and performance (duration: 13 months)

You can disable cookies at any time from your browser settings or via our cookie manager.

9. Role as sub-processor for our clients

When you use a virtual tour produced for one of our clients (estate agents, etc.) on our site, HD Media acts as a sub-processor on behalf of that client, who is the data controller. Any questions relating to that data should be addressed directly to the relevant client.

Contact

Netvisite HD / HD Media

12/14 rue Claude Genin — 38100 Grenoble

Tel.: 09 54 44 33 45 — contact@hdmedia.fr